Based on data we gather from our suppliers, and historic order data, we predict trends in price, availability and delivery time. By using advanced algorithms and machine learning, we rank products and suppliers, which improves customer satisfaction and increases profit margins.
Nexus is always looking for new and updated products. We combine multiple suppliers that sell the same product. When that product is ordered, we get the most up-to-date information and ensure you always get the best deal.
In case of fulfilment issues, such as a product becoming permanently unavailable, Nexus can be configured to automatically get in touch with the customer and resolve the problem by offering the customer a number of one-click solutions (such as similar products), all without any human intervention.
While most platforms offer very basic cost and profit analysis, Nexus can combine accurate product and shipping costs, returns, refunds, discounts, sales, customer acquisition costs and even tracks the Customer Service costs by tracking time spent on answering tickets that relate to this product.
Handling RMA requests in Nexus will help you get a grip on your returns. Nexus automatically analyzes a return requests and determines if it’s legitimate. It then calculates the cost of all configured return strategies and offers the customer to keep the product and receive a partial discount if that is more economical.
Get insights into your marketing campaigns and let Nexus manage them automatically. Use dynamic pricing, smart sale, predictive intent-based on-site popups and more to increase conversion. Smart email campaigns helps merchants re-engage with past customers, offering the right kind of content to customers based on previous buying behaviour.
Based in Amsterdam, Ukraine and Hongkong, Nexus was founded in 2018, Nexus had to solve issues that had come up while growing multiple large-scale dropshipping webshops. Because we knew that these weren’t issues exclusive to us, we decided to build this as a service that other businesses could also profit from.
Nexus has a very start-up like mindset. We like to move fast and try out new things, and shift the boundaries of what current technologies are capable of.
Our goal is to offer the tools that big tech has to everyone. By combining technology, data and passionate people, we aim to improve all facets of running an ecommerce business, without compromising on customer satisfaction.
We believe in having an open culture with a positive, no-nonsense mentality. We are a very people-oriented team. Being honest about our strengths and weaknesses is highly encouraged. We believe frictionless communication is beneficial to grow fast.
Talent is key, in 2018 we started building Nexus from the ground up, starting with a great team of skilled thinkers. We believe talent is key, and carefully select the best people. Check our Careers page for our current job openings.
Head of Engineering
Head of Design
Develop new user-facing features using React.js and building reusable components and front-end libraries for future use.
Some hardworking people are working day and night to provide you with highly scalable product.